TERMS AND CONDITIONS
These Terms and Conditions govern your use of the MARNAULA.CO.UK (the "Site") and your relationship with MARNAULA.CO.UK (the "Company", "we" or "us"). Please read them carefully as they affect your rights and liabilities under the law. If you do not agree to these Terms and Conditions, please do not register for or use the Site. If you have any questions on the Terms and Conditions, please contact us at hi@marnaula.co.uk
Orders
Orders may be filled and placed by clicking the 'confirm order' button. In doing this you are making an offer to buy from us within our terms. We will respond with an email confirmation of the order once your payment has been received. This confirmation email will be sent by an automated server and may end up in your junk folder. If it does please make sure our domain is white-listed so that you receive any other communications about your order as quickly as possible.
Payment
Payment will be accepted by debit card (Switch, Delta, Maestro, Electron), credit card (Visa, MasterCard), or charge card (American Express)
All credit and charge card transactions are subject to validation checks and authorisation by the card issuer. In addition, as extra fraud protection, the Company may (but is not obliged to) make extra checks on the names and addresses given in the order process against commercially available records such as Electoral Roll data. We may need to contact you again to verify details before we deliver, and will not be held responsible for any delay so caused.
Contract
At the point at which your payment is received by us a legally binding contract will exist between you and the Company, but we reserve the right to refuse or amend any order up to the point of dispatch (for wines for delivery), and you have the right of cancellation as set out below. If we have to amend your order we will always contact you before proceeding with the sale. In registering on the site or placing any order for alcohol you confirm that you are over 18. No contract shall exist between us and anyone under 18 who attempts to order or to take delivery of alcohol.
Availability
MARNAULA.CO.UK does its utmost to ensure that all wines offered on the website are currently available, but availability is limited, particularly in the case of the rare wines of the small-scale producers that we offer, and all products are offered subject to availability.
Pricing and Discounts
Prices are given per bottle or as otherwise listed. Our general lists display the standard bottle price
Unless otherwise stated in respect of particular offers, prices include duty and VAT and are quoted in £ sterling.
Whilst we make every effort to ensure availability of wines offered and correct pricing, mistakes can occur. If a product is accidentally offered at an incorrect price, we reserve the right to refuse to supply at the incorrect price and will contact you to see if you wish to proceed with the sale at the correct price.
If we make a time-limited offer, any date given will be a guide only and we will not be obliged to fulfil orders up to that date. We reserve the right to change any price or offer without notice.
Delivery
Deliveries will be made to the destination and address that you describe in the registration to our site.
Acceptance
Any claims for short delivery or breakage or any other defect or deficiency must be notified to us or any third-party courier immediately.
You will be deemed to have accepted the goods as delivered and in fulfilment of your order unless we hear from you within three days of collection or delivery, and you will not be entitled to reject them thereafter except as set out below.
Cancellation and Complaints
Orders delivered may be cancelled by you within seven days of receipt (by you or your designated delivery point), without your giving a reason. In this case the goods (in good condition and unopened) must either be returned to us or made available for collection.
For more information write to: hi@marnaul.co.uk